Your data: disconnect Google, delete your account

How to stop Team Asta's access to your Google account, and how to delete what Asta holds for you. The Privacy Notice has the full detail (sections 5 and 9).

Disconnect a Google account

1. In Asta, open Settings (the gear).
2. Under Connections, choose Disconnect next to the account.
3. Choose what happens to the copy Asta keeps of that account:
   • Delete the copied mail and calendar now.
   • Keep the copy. Copied mail is removed in the nightly run once its thread has had no activity for 365 days, unless it is marked to be kept. Copied calendar entries stay until you delete your account or ask us to delete them.

Either way, we ask Google to revoke our access, delete the access tokens and stop syncing. Your mail and calendar in your Google account are not touched.

What stays: the contacts Asta copied, the notes Asta keeps about them, and what Asta remembers about you and your work. They stay with your account until you delete them or your account. You can also ask Asta in the chat to disconnect an account.

Remove access in your Google account

You can also remove Team Asta's access from Google's side at any time: open myaccount.google.com/permissions, choose Team Asta and remove its access. That stops our access at once. Copied mail is still removed in the nightly run; the rest of the copy Asta already holds stays until you disconnect the account in Settings (choosing delete) or delete your account.

Delete your account

1. In Asta, open Settings.
2. Under Delete account, choose Delete account….
3. Type your e-mail address to confirm, then Delete my account permanently.

This deletes your account and everything in it, at once and for good: projects, files and notes, contacts, conversations and call transcripts, your connected accounts with the mail and calendar copied from them, and what Asta remembers, including the conversations and memory our AI provider Anthropic stores for us, the sessions of your voice calls with Asta included. What you wrote to others in a workspace you share with them stays there, with your name. A paid subscription is cancelled, and a checkout you left open is closed. Deleting your account cannot be undone, so download anything you want to keep first.

What stays: billing records, including your customer record at Stripe, for five years, as Danish bookkeeping law requires; proof that you accepted our terms (your e-mail address, the versions you accepted and when), for five years; the nightly backups, which normally go after about four days; a record that an account was deleted, without your name or e-mail address; the disabled user records with your name and e-mail address in our file service and browser service; the record of your first call at our telephony service, until its 90 days are over; and the browser profile Asta used for you, with the website logins saved in it, which is locked with your account and goes about 30 days after it was last used. Write to us and we delete it sooner.

Delete something else, or ask us

To have anything else deleted, or if something does not work, write to privacy@agenticagency.dev. We answer within one month.